ORDERING
- All pricing is in Canadian dollars.
- Minimum Online Order is $75.00.
- Business to Business sales only
- Chemicals and certain other product cannot be shipped to the US due to regulations.
- GST is charged on all
orders in Canada and PST on orders in British Columbia.
DISCLAIMER
We strive to ensure all information and prices listed on our site is correct, however, we cannot be held responsible should an error occur.
Prices are subject to change without notice.
SHIPPING
We will endeavor to ship all orders by next business day of being placed, unless an item is backordered. Shipping times and costs vary with location.
RETURNS
If you are not completely satisfied with your purchase, please contact our customer service department within 15 working days and we will try to make it right.
BACKORDERS
If a backorder occurs, our customer service department will contact you and advise you of expected delivery date. Backorders may be canceled at anytime before the item is shipped. You will be charged only for the items shipped.
PRIVACY POLICY - What We Collect
While visiting our web site, information are stored in a log file for the purpose
of analyzing what pages are accessed, which files are downloaded, and what
errors occur. This process
does not collect any personal information about you or your business.
When you shop in our online store, a SESSION ID
tracks movements and your IP address is stored for authentication and
verification reasons only. This is standard in all shopping cart programs. Your
credit card information is stored securely, in a different location than your
contact information, and is encrypted.
Our online store uses cookies to identify you and
your movement through our store. Our cookies do not track your
movement throughout the Internet and do not, ever, send us information about you
when you are not on our site.
What We Do With It
After you shop with us, your contact information
along with your order are kept on file for two reasons: 1. To reference should
you have questions regarding your order; 2. To notify you of any special updates
or security issues about your purchase. This information is never sold, traded
or distributed to others.
What You Can Do
You have the option to opt-out of any notification altogether, and be
removed from all marketing database systems. Though we cannot remove your
ordering information, you may request to be removed from product update
notifications.
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